Hulu is an American subscription streaming service owned by the Walt Disney Company, The service was launched in the year 2007 and currently has more than 45 million active users, Hulu features a lot of popular TV shows like ‘The Dropout’, ‘Snowfall’, ‘Life and Beth’, ‘Good Trouble’, And Hulu also has some of the most popular Movies like ‘Pacific Rim’, ‘Notorious’, ‘Tenet’, ‘The King’s Man’. Many users have reported that they have faced Hulu error code 2(-998) while using Hulu on their Andriod TV or Smartphone. Although this error code is temporary and can be solved by finding the root cause of the problem.
What Causes Hulu Error Code 2(-998)?
1. Internet Speed Issue.
If your internet connection speed is slow then that may cause Hulu error code 2(-998), Hulu requires a significantly fast internet connection to stream the required content properly. To know your internet speed you can go to your web browser and Type in ‘Speed test’ to find the free testing website. If your internet speed is slow then you can contact your internet service provider and report the issue.
2. Old Version Application.
If the Hulu app installed on your Smartphone or Andriod TV is outdated then this also may cause Hulu error code 2(-998), An old application will not function properly, you have to always use the most updated version of the Hulu application. To update the application on your Andriod TV go to the play store and navigate the search bar, In the search bar type ‘Hulu’ and click on search, Once you found the application press the update button and wait for the process to complete. Perform these same steps if you’re using Hulu on a Smartphone.
3. System Problem.
This is not always due to the Hulu app, This error could also occur due to your device’s software or hardware problem. If the device you’re using to stream Hulu is having a problem while connecting to the internet with other apps also then you need to try restarting your device, And if that doesn’t solve the problem then you have to factory reset the device after getting a backup. If your device is physically damaged by any means, then you need to show it to some export or technician.
4. Hulu Server Problem.
Some times Hulu server is offline because of maintenance purposes. So even if you’re having a fast internet connection or the most updated version of the app you still can not able to access the Hulu platform. Thus in such conditions, there’s nothing much you can do from your side as a user. But don’t worry about it maintenance period doesn’t take that long. Once the server is back online you can access the platform.
Also, read our guide on how to watch Hulu in Canada.
Fix Hulu Error Code 2(-998):
1. Force Quit the Application.
Force quitting an application will instantly stop all the operations performed by the application. Force quitting the application will not necessarily solve the error but it will be able to stop any stuck or frozen operation that might be causing this error. To force quit the Hulu app on your Smartphone go to settings and look for the application manager, In the app manager navigate the Hulu app and click on it. Once you click on it a list of options will appear in front of you, Now click on the Force stop button. This way you can easily shut down the app properly.
2. Check for Updates.
Using an old version of the app could cause many errors, If you’re using the old version of Hulu, We would recommend installing an updated version of it. To update the application go to Play Store and click on the three-tab button in the top right corner, There you will see the option called Check for updates or Available updates. It will show you the list of applications that you need to update. You can click on ‘Update all’ to update all applications from the list or you can manually select and update the app of your choice. Installing an updated version could help to solve the error.
3. Reinstall the Application.
If you have already used an updated version of the application then you might want to try reinstalling the application, Cause many times app creates some temporary log files which are stored in the memory and operate in the background, This files lead to malfunction of the application, And updating the app also doesn’t help sometimes. In such a case, you need to first Uninstall the app from the system, and then install a fresh version of the app from the Play Store.
4. Shut Down and Restart the Device.
If you’re using your Smartphone or Android TV for quite some time, Then it may cause network connection problems in the main system of your device, In such conditions, a break is required for the device to function properly. The first thing you need to do is to Shut down/ Power off your Smartphone, If you’re using an Andriod TV then go to settings and click on the Shut Down button. Disconnect all the connected devices from your TV. You also need to shut down your Mobem and WIFI router. Now wait for a few minutes and restart all of your devices again.
5. Connect Hulu Support Team.
If you’re done with trying all sorts of solutions and still couldn’t solve the error then now you need to try connecting to the Hulu Support team, You can contact the Hulu support team on their Support Email. Also to find solutions to your general quires about Hulu you can visit the Hulu Support page for some FAQs. Hulu also has a community feature where you can discuss your problems with many users around the world.
Hulu is a great platform for watching some of the most famous TV shows and Movies, But many users struggle to enjoy the service cause of such errors, But now you don’t have to worry about it, We have provided you guys with all the required information to resolve this error quickly. We would also recommend trying these solutions step by step to solve this error much more quickly.